Last Updated: [01/03/2026]
HEROCRANES (“we”, “our”, or “us”) operates the website https://herocranes.com/ (the “Website”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our Website.
When you contact us through the Website (for example, via contact forms or email inquiries), we may collect personal information such as:
Name
Company name
Email address
Phone number
Any other information you voluntarily provide
We may automatically collect certain non-personal information, including:
IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referring website
This information is used for website analytics and performance improvement.
We use the collected information for the following purposes:
To respond to inquiries and provide requested information
To communicate with customers and business partners
To improve our Website, products, and services
To analyze website usage and trends
To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Our Website may use cookies or similar technologies to enhance user experience and analyze website traffic.
You can choose to disable cookies through your browser settings. Please note that some features of the Website may not function properly if cookies are disabled.
We may share your information only in the following circumstances:
With service providers who assist us in operating the Website or conducting business, under confidentiality obligations
When required by law or legal process
To protect our rights, property, or safety, or that of our users
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of your personal information
Object to or restrict certain processing activities
To exercise these rights, please contact us using the information below.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
HEROCRANES
Website: https://herocranes.com/
Emails: info@herocranes.com; info@heroequipment.net; lestat@aliyun.com
Professional supplier for spare parts of heavy equipments